When you are flying in a passenger plane being tossed around on top of a tropical storm you value the calm voice of a pilot…

The number one cause of failed change is lack of effective leadership by top management*; a statistic seems that counter-intuitive. Surely executives and senior managers…

If you’ve have ever moved home you will have experienced Crazy Time. It’s that point when you have just moved into your new home and…

Is there a hidden payoff to implementing major organizational change, beyond achieving the benefits of the change itself? Is there such a thing as a…

A journey of change does not end when a new IT system is up and running or new structures and processes ‘go live’. The temptation…

For thousands of years, we have marked significant moments with ceremony. From birth to death, from college graduation to cutting the ribbon at the opening…

We get attached. It is part of being human. We attach ourselves emotionally to everything from our first teddy bear, to our favourite football team,…

Too often, change initiatives that begin with a surge of enthusiasm and good intentions, end up back where they started. People frequently begin well –…

How many of our best intentions to change are short-lived? How many resolutions to stick to a diet, drive below the speed limit or to…

Whether we’re failing to stick to a diet, breaking the speed limit or not adopting new behaviours at work, we are great at rationalising our…